Get More Help

If you need more help accessing or using the Hertfordshire Provider Portal, you can get in touch with our support team in the following ways:

• Call the Accommodation Solutions Team (Residential Services) on 01438 843636 .
• Call the Community Support Team (Community Based Services) on 01438 843388 .
• Email the support team at provider.portal@hertfordshire.gov.uk.

Please note the above contact details should not be used for submitting queries regarding Service Users Packages of Care or Payments, which should continue to be sent to the Care Payments Team in the usual way by returning your payment schedules to

Care Payments Team
Adult Care Services
Hertfordshire County Council
Farnham House SFAR 222
Six Hills Way
Stevenage
SG1 2FQ