Hertfordshire County Council Privacy Policy
Hertfordshire County Council's Health & Community Services have created this privacy policy in order to demonstrate our firm commitment to privacy and the Data Protection Act 1998.
The following discloses the information gathering and distribution practices for the Hertfordshire Provider Portal.
Privacy
Information provided by you or your organisation is only available to Authorised users within Hertfordshire County Council and to your colleagues for the purposes of maintaining accurate contact details for authorised Provider Portal users within your own organisation.
Your details will not be passed onto any third parties unless you have given your prior consent.
Actions taken whilst logged into the Hertfordshire Provider Portal (e.g. viewing reports) may be logged for monitoring purposes.
Searches may also be logged anonymously to help the Council monitor service demand.
Security
All sensitive transactions on the Hertfordshire Provider Portal are performed using the HTTPS protocol, which encrypts the data passing between your browser and the ContrOCC Provider Portal server. The identity of the server is guaranteed by a trusted certificate identifying the site to your browser.
The Hertfordshire Provider Portal website should function with any recent browser. To better protect your security when using the internet, we recommend that you upgrade your browser to the latest version available and check regularly for security updates.
Cookies
Cookies (small text files that are stored on your computer) are required for the operation of the Hertfordshire Provider Portal and these are described below.
No personal information is stored in the cookies that are created by this site.
By logging into the Hertfordshire Provider Portal you consent to the use of these cookies.
When you log into the Hertfordshire Provider Portal website, your login information is stored in an encrypted cookie, for the purpose of recognising requests from your browser,
so that, for example, choices you make on one page are recognised on the next and/or you enable you to access a secure area.
If you have set your browser to block cookies, you will not be able to log into the Hertfordshire Provider Portal.
These cookies are automatically removed when you end your Provider Portal Session by logging out or when you close your browser.
Managing Your Current Visit
Name: ASP.NET_SessionId
Purpose: Stores a session ID to allow the site to recognise requests from your browser
so that, for example, the choices you make on one page are remembered on the next.
Data stored by cookie: A generated session identifier.
Duration of cookie: Expires at the end of the session (when you close your browser).
More Information: Without this cookie, much of the website's functionality would be impaired, such as searching, filtering results and navigation.
Logging in to the secure area
Name: validPSuser
Purpose: Records that you have successfully logged in with your Provider Portal account and are allowed to access the secure area.
Data stored by cookie: An encrypted authentication key.
Duration of cookie: Expires at the end of the session (when you close your browser) or when you log out.
More Information: Without this cookie you would not be able to log in to the website.
Upgrading account to an external single sign-on account
Name: user_name
Purpose: Records that you have successfully logged in with your Provider Portal account and are eligible to upgrade your account to an external single sign-on account.
Data stored by cookie: An integer which can be used as an alternative to a username to verify a user’s identity.
Duration of cookie: Expires at the end of the session (when you close your browser) or when you log out.
More information: The cookie is only used if your installation is configured to support single sign on, and in this case without this cookie, you would not be able to upgrade your account to an external single sign-on account.