Getting Started

To log in, go to your local authority’s Provider Portal home page.

To gain access to the portal you must first obtain your own individual portal account

Once your individual account has been authorised and created, enter your e-mail address and password. Then click the Login button to go to your provider’s secure home page. If you are registered as a contact for multiple providers you will be asked to pick a provider before you can proceed to the secure “home” page.

Once logged in, a number of options become available to you at the top of the page. You will also see your name and your provider's name. If you are registered with multiple providers you will see a picker box which allows you to change the current provider. Everything you can see or do in the provider portal relates to one specific provider.

More Information

These pages contain more relevant information:

Home Page

Who Can Use the Hertfordshire Provider Portal?

How to Request Access to the Hertfordshire Provider Portal

Logging Out

Once you have finished using the Hertfordshire Provider Portal, click the “Log Out” link in the top right corner of the page. This will end your secure session.